General terms and conditions with customer information

Table of contents

1. Scope

2. Conclusion of contract

3. Right of withdrawal

4. Prices and terms of payment

5. Delivery and shipping conditions

6. Retention of title

7. Liability for defects (warranty)

8. Applicable law

9. Alternative dispute resolution

1) Scope


These General Terms and Conditions (hereinafter "GTC") of Tomasz

Kaszczyński, trading under "TnT Label c/o GRAL7" (hereinafter "Seller"), apply

for all contracts for the supply of goods, which a consumer or entrepreneur

(hereinafter referred to as the "Customer") with the Seller with regard to the goods sold by the Seller in its

Online store concludes. Herewith the inclusion of own

Terms and conditions of the customer contradicted, unless otherwise agreed.


A consumer within the meaning of these GTC is any natural person who enters into a legal transaction with us

for purposes that are predominantly not related to their trade, business or profession

can be attributed to self-employed professional activity. Entrepreneur in the sense of

of these GTC shall be a natural or legal person or a legally capable

Partnership, which, when concluding a legal transaction in the exercise of its

commercial or independent professional activity.

2) Conclusion of contract


The product descriptions contained in the Seller's online store represent

not constitute binding offers on the part of the seller, but serve to submit

of a binding offer by the customer.


The customer can make the offer via the integrated in the online store of the seller

Submit online order form. In doing so, the customer enters the selected

Goods placed in the virtual shopping cart and the electronic ordering process

the order process by clicking on the button that concludes the order process

legally binding contract offer with regard to the goods contained in the shopping cart

Goods from. Furthermore, the customer can also make the offer by phone or e-mail

to the seller.


The seller may accept the customer's offer within five days,

- by providing the customer with a written order confirmation or a

Confirmation of order in text form (fax or e-mail), whereby in this respect the

Receipt of the order confirmation by the customer is decisive, or

- by delivering the ordered goods to the customer, whereby in this respect the receipt of the goods

is decisive for the customer, or

- by requesting payment from the customer after the customer's order has been placed.

If several of the aforementioned alternatives exist, the contract is concluded in the

Time at which one of the aforementioned alternatives occurs first. The deadline

to accept the offer begins on the day after the offer is sent by

the customer and ends with the expiration of the fifth day following the

Dispatch of the offer follows. If the seller accepts the offer of the customer within

aforementioned deadline, this shall be deemed to be a rejection of the offer with the consequence that

the customer is no longer bound by his declaration of intent.


When submitting an offer via the Seller's online order form, the Seller shall

the text of the contract after the conclusion of the contract is stored by the seller and the customer

after sending his order in text form (e.g. e-mail, fax or letter)

transmitted. Any disclosure of the text of the contract beyond this by

the seller does not take place. If the customer before sending his order a

User account in the online store of the seller has set up, the order data

archived on the website of the seller and can be accessed by the customer via its

password-protected user account by providing the corresponding login data

can be accessed free of charge.


Before binding submission of the order via the online order form of the

Seller, the customer can avoid possible input errors by carefully reading the information provided on the

information displayed on the screen. An effective technical means

for better recognition of input errors, the magnification function of the

Browser, with the help of which the display on the screen is enlarged. Its

The customer can make entries in the electronic ordering process via

correct the usual keyboard and mouse functions, until he completes the order process

final button is clicked.


The order processing and contact usually take place by e-mail and

automated order processing takes place. The customer has to make sure that the information provided by him

e-mail address provided for order processing is correct, so that under this

Address the e-mails sent by the seller can be received.

In particular, when using SPAM filters, the customer must ensure that all

by the seller or by third parties commissioned by the seller to process the order

sent e-mails can be delivered.

3) Right of withdrawal


Consumers are generally entitled to a right of withdrawal.


Further information on the right of withdrawal can be found in the cancellation policy

of the seller.

4) Prices and terms of payment


Unless otherwise stated in the product description of the seller,

the prices indicated are total prices which do not include the statutory

Sales tax included. If applicable, additional delivery and other charges shall be

Shipping costs are indicated separately in the respective product description.


In the case of deliveries to countries outside the European Union, the following may apply in individual cases

further costs are incurred for which the seller is not responsible and which are to be borne by the customer

are to be borne. These include, for example, costs for the transmission of money by

Credit institutions (e.g. transfer fees, exchange rate fees) or

import duties or taxes (e.g. customs duties). Such costs may be incurred in relation to

the money transmission even if the delivery is not made to a country

occurs outside the European Union, but the customer makes the payment from a country

outside the European Union.


The payment option(s) is/are offered to the customer in the online store of the

Seller notified.


If prepayment by bank transfer is agreed, payment is due immediately after

Due upon conclusion of the contract, unless the parties have agreed on a later due date


When paying by means of a payment method offered by PayPal, the

Payment processing via the payment service provider PayPal (Europe) S.à r.l. et Cie,

S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), at

Applicability of the PayPal Terms of Use, available at or - if the customer

does not have a PayPal account - subject to the conditions for payments

without PayPal account, viewable under


If the payment method "SOFORT" is selected, the payment is processed via the

Payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as

"SOFORT"). In order to be able to pay the invoice amount via "SOFORT", the

Customer via an online banking account activated for participation in "SOFORT

with PIN/TAN procedure, to legitimize themselves accordingly during the payment process

and confirm the payment instruction to "SOFORT". The payment transaction

is carried out immediately afterwards by "SOFORT" and the customer's bank account is

debited. More information about the payment method "SOFORT" can the customer on the Internet

retrieve at