Check here how we collect product opinions.

  1. The Seller enables its Customers to issue and access opinions of the Products and the Online Shop based on the principles indicated in these sections.
  2. The Customer may issue an opinion by using a form allowing the Customer to add an opinion about a Product or the Online Shop. This form may be accessed directly on the website of the Online Shop (including by means of an external widget) or may be accessed via an individual link received by the Customer after purchase to the e-mail address provided by the Customer. The subject of the opinion may also be an assessment, a photo or a review of the purchased product in the Online Shop.
  3. An opinion on a Product can be issued only for the actually purchased Products in the Seller's Online Shop and by the Customer who purchased the reviewed Product. It is prohibited to conclude fictitious or apparent Sales Agreements in order to issue an opinion on a Product. An opinion about the Online Shop may be issued by a person who is a Customer of the Online Shop.
  4. Adding opinions by Clients may not be used for illegal activities, in particular for activities constituting an act of unfair competition or activities infringing personal rights, intellectual property rights or other rights of the Seller or third parties. When adding an opinion, the Customer is obliged to act in accordance with the law, these Terms and Conditions and good morals.
  5. Opinions can be shared directly on the website of the Online Shop (e.g. next to a given Product) or in an external opinion-gathering service with which the Seller cooperates and to which it is linked on the website of the Online Shop (including by means of an external widget placed on the website of the Online Shop).
  6. The Seller ensures that the published opinions about Products come from its Customers who have purchased a given Product. For this purpose, the Seller shall take the following steps to verify that the opinions come from its Customers:
    1. The publication of an opinion issued using the form available directly on the website of the Online Shop requires prior verification by the Seller. Verification consists in checking the compliance of the opinion with these Terms and Conditions, in particular checking whether the person giving an opinion is a client of the Online Shop - in this case the Seller checks whether the person has made a purchase at the Online Shop, and in the case of an opinion on a Product, additionally checks whether they have purchased the Product reviewed. Verification shall take place without undue delay.
  7. Any remarks, appeals against the verification of opinions, or objections as to whether a given opinion comes from the Customer or whether a given Customer has purchased a given Product may be submitted in a manner analogous to the complaint procedure indicated in Section 6 of the Terms and Conditions.
  8. The Seller does not place or commission another person to place false opinions or recommendations of the Clients and does not distort the opinions or recommendations of the Clients in order to promote their Products. The Seller shall make available both positive and negative opinions. The Seller does not provide sponsored opinions.

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